Experienced a website problem?

We are continually updating this website with new products, images and information to help you make an informed choice about a prospective purchase, however sometimes a mistake or omission may have been overlooked.

If you have had any problems with the website we would love to hear from you so we can resolve any issues and make your (& others) online shopping experience with Active Robots better. 

Please use the Contact Us form, and also include the following information in the Comment input box on this form:

  • What is your operating system? (Windows 10, Mac OSX, Linux, etc.)
  • Which web browser and what version are you using? (Chrome, Firefox, Opera, Safari, etc.)
  • Which page were you visiting when you encounterd the problem? (If you can please copy and paste the http address here. If this is not possible please describe)
  • Please describe the problem in as much detail as you can.


The details entered will be sent directly to the web team who will try and resolve any issue as quickly as possible. It will only be used to help us deal with website related problems that may have arisen and will not be passed on to any 3rd party.


Thank you for your valued help,

Active Robots Web Team.