How to Order

All pricing in £ GBP (Great Britain Pound) Sterling shown with and without VAT (Value Added Tax), P&P (Postage and Packaging) is added within the shopping cart.

We offer secure 24hr on-line ordering, or ordering by phone, fax or post. We also accept most institutional purchase orders. Dispatch is usually the same day for orders received by 3.0 pm GMT. All dispatch is by Royal Mail first class special/recorded delivery or UPS courier service.

Worldwide Online Ordering

Browse our catalogue and build up your shopping cart. Payment can be made by Visa, Mastercard, Amex, Switch (Credit/Debit Card symbols shown above). Alternatively you can select to use PayPal within the shopping cart. Your Credit Card details will be collected using a SSL secured server (a lock symbol will appear in your web browser). A confirmation e-mail will be sent to you immediately your order is placed.

To find out more about Verified by Visa and Mastercard SecureCode please click here

Ordering by Phone

Phone us on+44 (0)1761 234 328 with your order. We will calculate P&P and VAT and take your credit card details.

Ordering by Fax

Download an order form in PDF or RTF format. Use the website shopping cart to calculate P&P and VAT (no personal information is required to do this). Complete the form in black ink and fax it to us on +44 (0)1761 233 162

Ordering by Post

Download an order form in PDF or RTF format. Use the website shopping cart to calculate P&P and VAT (no personal information is required to do this). Complete the form and post it to :

Active Robots Limited
10A New Rock Industrial Estate
New Rock
Chilcompton
Radstock
Somerset
BA3 4JE
United Kingdom

Purchase Orders

We accept purchase orders from Schools, Colleges, Universities & Government Agencies within the United Kingdom. In the first instance please contact our sales department to discuss your requirements.

Currency = £ GBP (Great Britain Pound) Sterling

When you place your on-line order, your credit card company will convert from pound sterling to your local currency. The prevailing exchange rate charged by your credit card provider will be shown on your credit card statement.

Calculating Postage and Packing

The calculation is intended to make P&P as reasonably priced as possible for all orders. It is calculated as follows:

1. A minimum charge of £2.75 is made for every order to cover the cost of packaging materials.

2. The shopping cart then adds a percentage of the total order cost based on where the goods are being sent.

3. Alternatively you can contact us and we will look at all the available shipping options for you.

The Shipping Classifications Are:

• United Kingdom
• European Union
• North America
• Rest of the World

The shopping cart can be used to calculate P&P and VAT without entering any personal information.